When you shop with Lilac Rose we gather different pieces of information about you to enable us to fulfil your order and give you the highest level of customer service we can.
To do this we ask for:
- Name
- E-mail address
- Delivery address
- Contact details
- and of course your credit/debit card details (see Secure Shopping)
We also keep a record of your purchases with us and any e-mail correspondence you send us. This enables us to quickly deal with any queries or problems you may have had.
We will never pass your details to a third party.
If you register for our newsletter we will occasionally contact you about:
- Sale items
- Exclusive offers
- Previews of new items
As always, we never pass your details to a third party and you can unsubscribe at anytime.
If you have questions about our privacy policy or your personal data please contact us in writing to: Lilac Rose, 69 Regent Street, Leamington Spa, Warwickshire, England, CV32 5DX
Cookies
A cookie is rather like an internet user's identification card, which tells a web site when the user has returned. Cookies make using web sites faster and easier. Without cookies, it would be difficult for a web site to allow a visitor to fill up a ‘shopping bag’. The Lilac Rose website uses cookies to allow you to move from one part of the web site to another and to use the ‘shopping bag’ without having to repeatedly login. It is possible to set your computers to reject cookies but you should be aware that the Lilac Rose website, like most other shopping web sites, will not work without cookies. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site
- Cookies are not computer programs.
- Cookies can't read other information saved on your hard drive.
- Cookies can’t be used to disseminate viruses.
- Cookies can’t collect a user's e-mail address, etc.
If you would like to know more about cookies (and unfortunately not the edible variety!) then take a look at www.aboutcookies.org
